Welfare care swung into action when Les took ill

by Eleanor Hagget

While attending UNISON's welfare Conference in Bristol earlier this year, Les Chalmers, the well known and respected welfare officer from Aberdeenshire, took ill with a suspected heart attack.

Fortunately for Les, Dave Knowles, a paramedic from West Midlands was also there. He quickly assessed the situation (accurately) and insisted that Les remain still while an ambulance was called.

The ambulance arrived and Dave reported his findings to the crew. These were quickly relayed to the waiting Emergency Team at Bristol Royal Infirmary. Within seconds Les was taken straight to the hospital emergency area.

On examination Les was informed that he had a blood clot and if Dave had not insisted that Les not move, the clot would have moved and been fatal.

I and Andy Douglas, another Scottish delegate, visited Les immediately he was admitted to the coronary care unit. Dave was still there. Les's wife and family were kept apprised of the situation and phoned on a daily basis.

When we had to leave, Sue Nash, Bristol Health Branch Welfare officer carried on visiting. The hospital staff made us feel very welcome and took the time to keep us up to date with Les's condition. The information was always honest and detailed - greatly reassuring both us and Les.

All staff displayed the highest degree of professionalism, commitment and skills which we relayed to the family.

"I am very lucky to be here," said Les of his experience. "I can't thank enough all those who helped me out and gave me support, especially Dave, who really saved my life, and Sue who visited me all the time I was in hospital."

Les also paid tribute to his Scottish colleagues, especially Eleanor Haggett and Andy Douglas, and to the Aberdeenshire Branch, who offered him any support necessary and sent him and his family all their good wishes. Les returned home just a week after his attack and needless to say, was back in harness within a few short weeks.

The Scottish Welfare Committee would like to thank all delegates who took the time to enquire and send their regards. Our sincere thanks also go to all staff at Bristol Royal Infirmary to Sue Nash and Dave Knowles. Such care, compassion and commitment does UNISON Welfare much credit.

(Additional material by Kate Ramsden, Communications & Campaigns Committee)

headlines . top