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Provided by Mae Stewart, Editor UNISON Retired members Newsletter, Dundee, Perth and Angus.
Please note that this is not definitive information about benefits but will provide a signpost as to where to get up to date information. Please check the sources first. UNISON Scotland can take no responsibility for information that may be outdated or inaccurate.

Issue 38 October 2011

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Age UK

Age UK has information on their website about the a-z of information technology.
There is too much information to be issued with the newsletter but for you silver surfers out there (or would be silver surfers) go to the AGE UK website and there you’ll find the Information Technology a-z. www.ageuk.org.uk/scotland

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Age UK - Lifebook

The LifeBook is a free booklet where you write important and useful information about your life, from who insures your car to where you put the TV licence.
Sometimes it is easy to mislay important documents and information, so, we developed the LifeBook to help you find exactly what you need without searching.

Why should I complete it?
The LifeBook will not only help you to be more organised but could also be invaluable to a family member or a friend if they need to find important information about you in an emergency.

How do I use it?
Follow the step-by-step instructions to fill in the various sections with your details, contacts and locations of important documents. You don’t have to do it all at once - just complete it at your own pace.

The LifeBook is available in a booklet or Age UK can email you a copy to complete and store on your computer.

Order a LifeBook
To request a printed copy of a LifeBook or a version to be emailed for you to store and complete on your computer, call 0845 685 1061 and quote reference ALL 721

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A message from Age Scotland

We work to improve the lives of all people in later life. We celebrate ageing and believe it presents unprecedented opportunities and challenges at home and abroad. We challenge ageist prejudice throughout society.

We help people enjoy a better later life by providing vital support.

Our support for hundreds of groups providing practical services helps older people stay independent at home and able to carry on doing the things they love most. We also work to tackle isolation and promote good health.

We will keep developing products that are specifically designed for people in later life

Our social enterprise arm provides services that address market failures, and supports the public and private sectors in the design of age-friendly products and services. Our network of shops acts as a focal point for local communities, providing information and help with local and national issues and services.

We provide up to date information through our helpline, publications and online
The Age Scotland Helpline offers support to on a wide range of issues - from claiming benefits or finding a tradesman to staying fit and healthy. Our quarterly magazine ‘Advantage’ provides information, education and entertainment for everyone in later life.

We work across Scotland championing older people’s rights and needs
We campaign with, for and alongside older people for changes in legislation, policy and practice that will bring a better later life. We lobby at local, national and UK government level to bring about change where older people desire it.
By joining forces, we will ensure more of our funds go where they’re needed. Age Scotland is the national charity for older people in Scotland.

Contact us at: Age Scotland
Causewayside House
160 Causewayside, Edinburgh EH9 1PR
Age Scotland Helpline: 0845 125 9732
Switchboard: 0845 833 0200
Email: info@agescotland.org.uk

The Age Scotland Helpline offers an independent, confidential telephone based information service to people aged fifty and over living in Scotland, and to those associated with them such as their carers and families. Whatever your questions, about community care, tax, pensions, benefits or any other issue, just talk to the Age Scotland Helpline to find an answer.

The Helpline has a trained team of paid staff and volunteers who specialise in answering enquiries from or about older people. Our staff are here and ready to help from 10am - 4pm, Monday to Friday (10am -7pm on Tuesday).
Call us on 0845 125 9732 (local call rates apply)
Textphone: 0845 226 5851

Easier Referrals
We are working with national and local organisations to make referring between organisations easier, to ensure that older people can find the right answer, and get the right help to act on that information, with as little trouble as possible.

Policy Work
We don't just want to answer enquiries, but to make life better for all older people, and ensure that older people in the future won't be facing the same problems people do today.

** AGE Scotland - (COMMENT) **

This is a relatively new website (to me) and has been set up to deal with Scottish Issues in particular. There was loads of information; too big to include in your newsletter, but it’s well worth a look at the website; just type in ‘Age Scotland’ and it’ll get you there. It can only be to our benefit that we now have the use of both AGE UK and AGE Scotland.

Mae Stewart