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              Scotland's largest utility trade union
              November 2003
              
               
              Water Charges
              More excitable headlines on water charges have 
                contributed little to the need for a sensible debate on the future 
                financing of the water industry in Scotland. Claims that non-domestic 
                customers are paying an ‘inefficiency premium' of 50% are clearly 
                absurd. The Water Industry Commissioners (WIC) figures are based 
                on misleading comparisons with England. Scotland's water and sewage 
                system as well as our coastline and environment are significantly 
                different from England. Scottish water charges also reflect where 
                we are in the investment cycle, which again is different to England. 
                It is not surprising that wider enthusiasm for these comparisons 
                have dimmed since the English water companies are now demanding 
                a one-third increase in charges to cover their second wave 
                of maintenance and infrastructure improvements since privatisation. 
              
              That is not to say that water charges should 
                not be investigated. UNISON welcomes the inquiry launched by the 
                Scottish Parliament Finance Committee and the paper Principles 
                of Charging for Water and Wastewater published by the Water 
                Customer Consultation Panels. UNISON's responses to those inquiries 
                can be viewed on our website. Particular elements of the WIC's 
                charging structure need to be investigated including the pace 
                of harmonisation, standing charges and the treatment of debt. 
              
              The challenges facing the industry are considerable 
                but not impossible to resolve given time. The key requirement 
                is a more realistic financial framework rooted in the realities 
                of Scotland's water and sewage infrastructure. Not dubious economic 
                models or false comparisons with England. 
                
              
               
              Wake Up Call for Energy Policy
              Power failures in London, North America, Italy 
                and elsewhere should act as a wake up call to government energy 
                policy. In the short term spare power capacity in the UK this 
                winter will be at its lowest for some 13 years. National Grid 
                has confirmed that the power margin will fall from 20.7% last 
                year to 15.1% this winter. In Scotland we are fortunate in being 
                an exporter of electricity. But for how long? 
              
              Hard long term decisions need to be taken on 
                future energy supply. In the present market framework no one is 
                going to replace our aging power plants. Whilst renewables will 
                play an important role they cannot provide all our needs. This 
                means an increasing reliance on imported gas. Most of it from 
                countries in central Asia, whose security of supply is at best 
                tenuous. 
              
              Attacks by environmental groups on Scotland's 
                coal fired stations are misplaced. Coal will remain an essential 
                part of our energy mix. Of course carbon emissions will have to 
                be reduced, but their campaigning efforts would be better directed 
                at encouraging the DTI to support clean coal technologies and 
                change the off/on market mechanisms which increase pollution from 
                Longannet and Cockenzie. 
              
              Optimistic assessments of the capacity of renewable 
                energy sources are looking unrealistic. Environmental and planning 
                objections are already slowing development. Even Sir Sean Connery 
                has joined conservationists in opposing wind farms - albeit from 
                the Bahamas! Demands for five fold increases in contributions 
                from wind farm developers by the Highland Council are unlikely 
                to encourage further growth. Similar problems exist with off shore 
                wind farms and other technologies are far from proven. The overall 
                message is that whilst theoretical capacity exists, the practical 
                realisation of that capacity is more difficult to achieve.  
              
              More welcome news has been the announcement by 
                Trade & Industry Secretary, Patricia Hewitt, rejecting Ofgem's 
                plans to extend charges for zonal transmission loss to Scotland. 
                This follows criticism of the plans by MPs on the Trade & 
                Industry Select Committee who recognised the damage these charging 
                arrangements would do to the development of renewables in Scotland. 
               
              
              The Energy Bill is anticipated in the next UK 
                parliamentary session. This will be an opportunity for the government 
                to promote the balanced energy policy we urgently need.  
                
               
              Company News
              The collapse of TXU Europe cost Scottish & 
                Southern Energy £32m in lost revenue. This was a major 
                contributor to flat first half profits which rose just 1%. Customer 
                growth in the supply business remains strong, growing to 5.05m. 
                The company is still on the look out for further acquisitions 
                despite withdrawing from a £1bn deal to takeover Midland's 
                Electricity. The company also announced a review of boardroom 
                pay after shareholder criticism of the massive payout to retiring 
                Chief Executive, Jim Forbes. 
              
              ScottishPower continues its recovery with 
                a 17% rise in first-half profits to £393m. Some excitable 
                comments from Energywatch Scotland, accusing the company of exploiting 
                Scottish customers, failed to recognise that most of the profit 
                growth came from the USA. The highly competitive UK market meant 
                that division contributed a very modest £7m to the bottom 
                line. Even dafter comments came from city analysts calling for 
                the break up of the group to enhance shareholder value. Such calls 
                ignore the fact that it was the silo mentality which contributed 
                to the company's previous problems. Integrated operations have 
                been key to the company's revitalisation. 
              
              The threat of insolvency has been staved off 
                at British Energy although it may be a short term joy if 
                the EU Commission investigation finds against government support 
                for the company. In those circumstances DTI renationalisation 
                plans may have to kick in. Not that new Chief Executive Mike Alexander 
                needs worry too much. His contract entitles him to a £800,000 
                pay off if the firm goes bust before next March. His claimed cost 
                saving plans includes largely abandoning the company's Scottish 
                base. Unions argue that the company should focus on operating 
                safe and reliable power stations. Two more stations have suffered 
                shutdowns forcing the company to buy energy on the market to meet 
                supply contracts. 
              
              Centrica (Scottish Gas) reported an 11% 
                increase in operating profits. The continuing loss of gas customers 
                is balanced by gains in the electricity field. The company will 
                continue investment in gas-fired generation plus significant involvement 
                in renewables. Less welcome was a £200,000 fine for stopping 
                direct debit customers from switching to new suppliers. At the 
                opening of their new Edinburgh HQ the company confirmed its plans 
                to sell other services on the back of fuel products. 
              
              Merger cost savings is driving increased profits 
                (up 23%) at National Grid Transco. As UNISON warned, the 
                company confirmed it is planning to sell off one or more of its 
                local gas distribution networks. There are still significant safety 
                and regulatory issues and a number of electricity companies including 
                ScottishPower and SSE have expressed an interest in the sale. 
                The court of appeal's decision to reject the culpable homicide 
                prosecution of Transco for the Larkhall gas explosion was criticised 
                in the Scottish Parliament. Karen Gillon MSP is seeking to plug 
                this legal loophole with a private members bill. 
              
                
              Electricity Distribution
              
              The next electricity distribution price control 
                is due to take effect from April 2005. Interim work shows a threefold 
                increase in distributed generation by 2010, increasing expenditure 
                from around £30m to between £200-350m. This price 
                control review is particularly important for Scotland to enable 
                distribution networks to respond to additional generating capacity 
                from renewables. If real costs are not recoverable then development 
                will be held back. Recovering pension costs is a particularly 
                difficult issue.  
                
              
              Fuel Poverty
              
              In the first six months of this year ten times 
                as many Scottish gas and electricity customers were disconnected 
                than in the whole of 2001. Whilst the numbers of disconnections 
                are still low (458) this more aggressive approach to debt recovery 
                reflects the pressure on costs in a highly competitive supply 
                industry. Good news from the Scottish House Condition Survey figures 
                which shows that the numbers of households in fuel poverty has 
                halved in the past six years. 
              UNISON Scotland has published a guide to energy 
                efficiency aimed mainly at union welfare officers and members 
                who give benefit advice. In addition a pilot training programme 
                for community nurses has been completed in Glasgow. 
                
              
              Call Centres
              The Commons Trade & Industry Select Committee 
                has launched an inquiry into the overseas outsourcing of call 
                centres. Predictions of 600,000 UK jobs disappearing by 2008 are 
                a wake up call for the need to act now before call centres go 
                the same way as much of Scotland's manufacturing industry. UNISON 
                and other call centre unions are pressing the Scottish Executive 
                to urgently adopt a credible strategy. 
              Click 
                here for a UNISON guide to pay and staff turnover trends. 
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